2019 Greenfield Plant Farm Guarantee
Your success is our goal!
Greenfield takes the responsibility to provide you with a healthy, true to name plant. Greenfield's staff will do our utmost to help you with your decision and provide the information needed for you to successfully plant and begin to care for your purchase.
Beyond our care and control, it becomes your responsibility to timely plant, correctly plant, and maintain your plant purchases. Please read the planting instructions available at the time of purchase or on our website. If you have concerns about your plant; call us, send us photos, we will troubleshoot and advise as best we can.
Greenfield Guarantees our regularly priced shrubs and trees for one year from the date of purchase (some exclusions apply). If your guaranteed shrub or tree should fail within the year time period, we ask that you bring the failed plant back with the purchase receipt for a one-time replacement or store credit.
Greenfield does not offer a guarantee on Annuals, Roses, Perennials, Ornamental Grasses, Tropical Plants and Houseplants, and non-hardy (Zone 6 or higher) shrubs and trees. Greenfield will not be held responsible for plant failure due to improper planting or site choice, customer neglect, extreme weather conditions (ie. drought, extreme seasonal temperatures or rainfall), animal damage, chemical and mechanical damage.
Greenfield will accept returns for store credit within 48 hours of your puchase, provided that the plant is accompanied with your receipt and is in the same original condition from the time of purchase.